================================== Readme File for Crystal Reports 9 ================================== (c) 2002 Crystal Decisions, Inc. This Readme covers important information that you should read before installing Crystal Reports 9. Please read the entire document before proceeding with your installation. ======== CONTENTS ======== 1: What's New in Crystal Reports 9 2: Installation and System Requirements 3: Documentation 4: Features No Longer Supported / Known Issues and Limitations 5: Online News and Support ================================== 1: What's New in Crystal Reports 9 ================================== This latest version of Crystal Reports incorporates a significant number of enhancements and new features -- each of which serves to augment the capabilities of Crystal Reports in one or more of the following areas: * Web reporting * Report Designer features * Developer features ======================================= 2: Installation and System Requirements ======================================= The ReleaseNotes.doc file, located in the root directory of the product CD, includes a comprehensive listing of the known issues and other important notes that users should be aware of before installing Crystal Reports 9. It is recommended that users read this document in its entirety before proceeding with their Crystal Reports installation. Note: The following system requirements must be met when installing Crystal Reports 9: Local installation (from CD) requirements: * Microsoft Windows 98 (Second Edition), NT 4.0, 2000, Me, XP * Minimum RAM: 32 MB (64 MB for Windows NT) * Recommended RAM: 64 MB * Minimum hard drive space required (all editions): 60 MB * Maximum hard drive space required: up to 155 MB We also recommend having an additional 100 MB of free disk space on your C: drive for use by Windows during the installation. If your system does not meet these requirements, the program may not run correctly. Network installation requirements: * Microsoft Windows 98 (Second Edition), NT 4.0, 2000, Me, XP * Minimum RAM: 32 MB (64 MB for Windows NT) * Recommended RAM: 64 MB * Typical hard drive space required on a network server: 217 MB * Typical hard drive space required on a workstation: 105 MB. We also recommend having an additional 100 MB of free disk space on your C: drive for use by Windows during the installation. If your system does not meet these requirements, the program may not run correctly. ================ 3: Documentation ================ The Crystal Reports Online Help (CRW.chm) is available by pressing F1 in the product. See the topic called Additional Help for information about other help files available in Crystal Reports. ============================================================== 4: Features No Longer Supported / Known Issues and Limitations ============================================================== The ReleaseNotes.doc file, located in the root directory of the product CD, includes a comprehensive listing of the known issues and other important notes that users should be aware of before installing Crystal Reports 9. It is recommended that users read this document in its entirety before proceeding with their Crystal Reports installation. ========================== 5: Online News and Support ========================== To find out how to receive technical support services on the product you purchased: * Consult the enclosed Technical Support Guide. * Go to our support website at http://support.crystaldecisions.com. * Contact your regional office. For more information, visit us on the Web: Crystal Reports Product News http://www.crystaldecisions.com/products/crystalreports/ Crystal Reports Demos http://www.crystaldecisions.com/products/crystalreports/showme/ Crystal Enterprise Product News http://www.crystaldecisions.com/products/crystalenterprise/ Product Information http://www.crystaldecisions.com/products/ Developer Zone http://www.crystaldecisions.com/products/dev_zone/ Online Support, samples and tech briefs http://support.crystaldecisions.com/homepage/ Training & Consulting http://www.crystaldecisions.com/services/ Crystal Decisions homepage http://www.crystaldecisions.com/homepage/ -------------------------- (c) 2002 Crystal Decisions, Inc.